Microsoft Dynamics 365 Commerce

Attract customers with dynamic, personalized online shopping experiences.

Deliver seamless experiences to keep shoppers engaged and returning.

Offer efficient solutions that cater to B2B customer needs.

Streamline operations across all channels for consistent customer experiences.

Ensure optimal performance and satisfaction across all digital touchpoints.

Use AI to display relevant products, improving customer engagement.

Boost average order values with targeted, AI-driven product recommendations.

Offer secure and convenient payment options to enhance customer experience.

Optimize checkout processes to convert more visitors into paying customers.

Enhance search and navigation options to help customers.

Ensure your platform is inclusive and accessible to all customers.

Anticipate customer needs and trends with AI.

Deliver consistent experiences across channels for a unified customer journey.

Guide customers towards completing purchases with personalized strategies.

Address customer inquiries and issues promptly to maintain satisfaction.

Exceed customer expectations with exceptional service and tailored experiences.

Reach the right customers with relevant messaging.

Continue engagement with personalized recommendations after the sale.

Recommend the most effective next steps based on AI analysis.

Build flexible, scalable solutions that adapt quickly to changing needs.

Tailor the platform to meet specific business requirements, enhancing agility.

Support international operations and currencies for seamless global commerce.

Implement robust security measures to protect customer and business data.

Quickly deploy new features and updates to stay competitive.

Ensure uninterrupted service with continuous updates and improvements.

Connect digital, in-office, and back-office operations to improve the purchasing experience.

Allow customers to buy according to convenience across channels.

Offer flexible shipping options, like pick-up or home delivery.

Increase sales team productivity and efficiency by reducing manual work.

Develop targeted promotions and track their effectiveness.

Allow partnering with complementary businesses to expand reach.

Gain insights, like conversion rates and average order value.

Integrate physical stores and e-commerce websites for better shopping experiences.

Maintain accurate, real-time inventory across all channels.

Ensure uniform pricing and promotions across all sales channels.

Track customer interactions for personalized marketing and support.

Offer flexible payment options, including online, in-store, and mobile payments.

Manage orders from multiple channels in a single system.

Allows customers to return products across different channels.

Analyze customer data to segment based on purchasing behavior.

Deliver personalized promotions and content to specific customer segments.

Suggest products based on customer preferences and browsing history.

Reward customers for repeat purchases to improve loyalty.

Send tailored emails, SMS, and push notifications to engage customers.

Show products that align with each customer's preferences.

Allow customers to log in with multiple devices.

Analyze customer feedback to continually improve the shopping experience.

Enhance product search accuracy with AI-driven suggestions and filters.

Adjust pricing in real-time based on demand, competition, and customer behavior.

Leverage AI to provide tailored product recommendations.

Forecast trends to optimize inventory and marketing strategies.

Deploy AI chatbots to handle customer inquiries and provide support.

Automate and optimize marketing campaigns for better engagement.

Analyze customer sentiment to improve products and services.

Identify fraudulent account creation and login attempts.

Get accurate and real-time inventory information across all locations.

Allow customers to order items from any location and have them delivered to their home.

Enable customers to pick up online orders from any physical store location.

Offer customers the option to ship items to a store for pickup.

Use any location, including warehouses and stores, to fulfill orders.

Send updates to customers about their order status, from confirmation to delivery.

Allow customers to return items to any store, regardless of where the purchase was made.

Let customers reserve items online for pickup later.