Microsoft Dynamics 365 Licensing & Pricing | Canada

Are you searching for Dynamics pricing for different Microsoft solutions? Businesses use Microsoft Dynamics 365, a suite of business applications, to improve employees' productivity,

manage customer relations, boost profitability, and reduce complexity without increasing costs.

Understanding Microsoft Dynamics 365 pricing can help you choose the best solution for your business as per your unique requirements.

Once you have accurate pricing, the selection of the right business solution will become way easier.

Microsoft Dynamics 365 is a suite of advanced ERP and CRM solutions that can simplify the complex processes of a business while pushing it to achieve its goals.

Almost all solutions in this suite come with distinctive pricing and licensing plans for all users.

Based on your requirements, you can purchase a license and move ahead to utilize the solution.

In this article, we are going to discuss updated Dynamics 365 pricing for products.

Understanding Dynamics 365 Pricing Structure

Microsoft Dynamics pricing varies based on the solutions you have chosen, the types of license plans, and the number of subscriptions you require.

A business doesn’t need to buy all the software to reap the maximum benefits from it.

Let’s see the new pricing of every solution in detail to choose the perfect license for your required features.

Dynamics 365 Business Central Pricing

Dynamics BC is an all-in-one solution designed for SMBs to serve their wide range of requirements at an economical price.

It is a combination of CRM and ERP, helping businesses manage finance, data, sales, supply chains, manufacturing, etc.

Moreover, businesses can automate their manual tasks and pay for the services they have used.

Dynamics 365 pricing for Business Central is divided into two parts: Essentials and Premium pricing.

Business Central Licensing Plans:

License Plan	Pricing
Dynamics 365 Business Central Trial	Free for 30 days
Dynamics 365 Business Central Team Members	CAD$10.95 /user/month
Dynamics 365 Business Central Essentials	CAD$95 /user/month
Dynamics 365 Business Central Premium	CAD$135.70 /user/month

Microsoft Dynamics 365 Finance Pricing

Dynamics 365 Finance, formerly known as Dynamics F&O, helps businesses simplify their complex financial processes.

Previously, businesses used to leverage Dynamics F&O to optimize and simplify operations. Later, Microsoft divided it into two parts: finance and supply chain management.

Dynamics 365 Finance allows businesses to monitor their performance, get real-time visibility, and predict future demand.

This prediction allows businesses to make better decisions and automate processes.

Moreover, you can use this Dynamics ERP to eliminate data silos and facilitate collaboration across different departments.

It also allows integration with other systems to fulfill business needs.

Dynamics 365 Finance Licensing Plans Canada:

After five years, Microsoft has done pricing update for Dynamics 365 Finance on October 1, 2024. Take a look at Dynamics pricing update:

License Plan	Pricing
Dynamics 365 Finance	CAD $284.90/user/month
Dynamics 365 Finance Premium	CAD $407.00/user/month

MS Dynamics 365 Supply Chain Management Pricing

Dynamics 365 Supply Chain Management provides insights on ordering, transport, and final delivery, allowing medium and large enterprises to build a customer-centric supply chain.

 Microsoft Dynamics Supply Chain Management helps businesses from different industries meet their requirements, solve challenges, and manage workloads.

You can track all the orders, get payment information, pricing, delivery, and visibility about unit numbers. You can monitor quality checks on products and find economical delivery routes.

Dynamics 365 Supply Chain Management offers you real-time inventory details about stocks.

Dynamics 365 Supply Chain Management Licensing & Cost:

Dynamics 365 pricing update 2024 has also affected SCM and changed price of Dynamics 365 Supply Chain Management license.

License Plan	Pricing
Dynamics 365 Supply Chain Management	CAD $284.90/user/month
Dynamics 365 Supply Chain Management Premium	CAD $407.00/user/month

MS Dynamics 365 Sales Pricing

Dynamics 365 Sales is a CRM platform that helps businesses strengthen their relationships with their customers, close deals faster, take data-driven action, and speed up the sales cycle.

The CRM solution helps your sales team become more productive by allowing you to keep track of accounts and contacts. Dynamics 365 pricing for Sales comes in three license plans: professional, enterprise, and premium.

Dynamics 365 Sales Licensing Plans:

Dynamics Sales price has been majorly affected after the pricing update 2024. Microsoft has changed price for Enterprise and Premium license:

License Plan	Pricing
Dynamics 365 Sales Trial	Free for 30 days
Dynamics 365 Sales Professional	CAD $88.20/user/month
Dynamics 365 Sales Enterprise Edition	CAD $142.50/user/month
Dynamics 365 Sales Premium	CAD $203.50/user/month

Dynamics 365 Customer Service Pricing

Dynamics 365 Customer Service helps businesses track customer issues through cases, improve customer service, record all interactions with customers related to a case, and improve productivity.

Businesses can leverage AI-driven insights and analytics to improve customer satisfaction. Dynamics Customer Service provides a unified view of customers across all channels to improve satisfaction.

Dynamics 365 Customer Service Licensing & Cost:

Customer Service Enterprise pricing will be affected after the major pricing update on October 1, 2024.

License Plan	Pricing
Dynamics 365 Customer Service Trial	Free for 30 days
Dynamics 365 Customer Service Professional	CAD $67.80/user/month
Dynamics 365 Customer Service Enterprise	CAD $142.50/user/month
Dynamics 365 Customer Service Digital Messaging and Voice Add-in	CAD $122.10/user/month
Dynamics 365 Customer Service Voice Channel Add-in	CAD $101.80/user/month
Dynamics 365 Customer Service Digital Messaging add-on	CAD $101.80/user/month
Dynamics 365 Customer Service Chat	CAD $81.40/user/month

Microsoft Dynamics 365 Commerce Pricing

Dynamics 365 Commerce is designed to help businesses offer a unified shopping experience to customers across all channels, including offline stores.

This provides a detailed view of customers and allows you to respond according to them, allowing you to foster loyalty.

The solution unifies the call center, e-commerce, in-store, and back office to provide a customized experience to customers.

Moreover, you can optimize store operations, improve employees’ productivity, and increase customer engagement.

Dynamics 365 Commerce Licensing Plans Canada:

After pricing & licensing update, Dynamics 365 for Retail license has seen a price hike from CAD $244.20 to CAD $284.90.

License Plan	Pricing
Dynamics 365 Commerce Trial	Free for 30 days
Dynamics 365 for Retail	CAD $284.90/user/month
Dynamics 365 Commerce (e-Commerce add-on)	CAD $5,427.20/user/month

Dynamics 365 Project Operations Pricing

Microsoft Dynamics 365 Project Operations helps businesses connect finance, resourcing, sales, and project management in a single operation to win more deals, maximize profitability, improve agility, and increase customer satisfaction.

Furthermore, this solution allows integration with the Microsoft ecosystem. You can allow team members to access it from their mobile devices.

Dynamics 365 Project Operations Licensing Plans:

Project Operations licensing saw a hike in license after Dynamics 365 pricing update in 2024

License Plan	Pricing
Dynamics 365 Project Operations Trial	Free for 30 days
Dynamics 365 Project Operations	CAD $183.20/user/month

MS Dynamics 365 Customer Insights Pricing

Microsoft Dynamics 365 Customer Insights, formerly known as Dynamics 365 Marketing, is a CRM solution that helps businesses unify data from various sources, analyze data, and gain insights into customer behavior.

It allows for the creation and management of customer journeys in real-time across sales, service, and marketing teams.

You can provide your customers with a personalized, responsive, and connected experience.

Dynamics 365 Customer Insights Licensing Plans:

License Plan	Pricing
Dynamics 365 Customer Insights Trial	Free for 30 days
Dynamics 365 Customer Insights	CAD $2,306.60 tenant/month
Dynamics 365 Customer Insights Attach	CAD $1,356.80 tenant/month

Dynamics 365 Human Resources Pricing

Dynamics 365 Human Resources is part of ERP solutions that helps businesses streamline their HR processes and simplify tasks such as leave requests, onboarding, and performance reviews.

This solution helps businesses create a centralized database for candidate and company information, fostering collaboration with recruitment.

Moreover, D365 Human Resources allows candidates to submit leave requests and update details, reducing the administrative burden.

Dynamics 365 Human Resources Licensing & Cost:

See the change that Human Resources licensing has experienced after the major pricing roll out in 2024.

License Plan	Pricing
Dynamics 365 Human Resources	CAD $183.20/user/month
Dynamics 365 Human Resources Self-Service	CAD $5.40/user/month

MS Dynamics 365 Field Service Pricing

Dynamics 365 Field Service helps organizations deliver exceptional onsite services to customers. You can leverage this solution's features, such as scheduling, workflow automation, and mobility, to help mobile workers succeed.

With the help of Dynamics 365 Field Service, you can manage work orders, scheduling, predictive maintenance, and job outcomes.

Dynamics 365 Field Service Licensing Plans:

Take a closer look at new pricing of Field Service after the major pricing 2024 update.

License Plan	Pricing
Dynamics 365 Field Service Trial	Free for 30 days
Dynamics 365 Field Service	CAD $142.50/user/month
Dynamics 365 Field Service Contractor	CAD $67.80/user/month
Dynamics 365 Field Service - Resource Scheduling Optimization	CAD $40.70 resource/month

Integrate Microsoft Dynamics 365 Solutions with the Power Platform

Microsoft Power Platform is a suite of business tools that help businesses to automate workflows, allow low-code app creation, save development cost, and streamline business processes.

It allows integration with Dynamics 365 solutions to add the capabilities of the solutions. Let’s dive in to learn more about Power Platform applications.

Power BI Pricing

Integrating Microsoft Power BI with Dynamics 365 can help businesses make data-driven decisions.

Businesses can dive deep into Dynamics 365 data with AI-specialized interactive reports and dashboards, providing faster insights and improving decision-making.

Integration with MS Power BI brings clarity to every department. Track leads and opportunities to improve sales, monitor KPIs to improve production efficiency, and create custom reports.

Power BI Licensing & Cost Canada:

License Plan	Pricing
Free account	Free
Power BI Pro	CAD $13.60/user/month
Power BI Premium Per User	CAD $27.10/user/month
Power BI Embedded	Variable
Fabric Capacity Reservation	Variable
Fabric Capacity Pay-As-You-Go	Variable

Power Automate Pricing

Microsoft Power Automate, previously known as Microsoft Flow, helps organizations automate and optimize business processes. It helps you identify automation opportunities with task and process mining.

It comes with a wide range of AI features, such as AI authoring, processing, insight, and generation. You can automate tasks in D365 applications after integration with Power Automate.

Power Automate Licensing Plans:

License Plan	Pricing
Power Automate free trial	Free for 30 days
Power Automate Premium	CAD $20.40/user/month
Power Automate Process	CAD $203.50/user/month
Power Automate Hosted Process	CAD $291.70
Power Automate Process Mining add-on	CAD $6,784.00 tenant/month
AI Builder Capacity Add-on T1	CAD $678.40 unit/month
Microsoft Copilot Studio	CAD $271.40 (25,000 messages per month)

Power Apps Pricing

Integration of Microsoft Power Apps and Dynamics 365 helps businesses automate tasks, streamline workflows, and improve efficiency.

It allows you to create a custom that connects to the underlying data platform, Microsoft Dataverse.

Integrating Power Apps and Dynamics 365 automates repetitive tasks, connects apps to one platform, and improves collaboration.

Power Apps Licensing & Cost:

License Plan	Pricing
Power Apps Developer Plan	Free
Power Apps Premium	CAD $27.10/user/month
Power Automate Process	CAD $203.50/user/month
Power Apps Premium (with a 2,000-seat minimum)	CAD $16.30/user/month
AI Builder Capacity Add-on T1	CAD $678.40 unit/month
Dataverse Database Capacity Add-on	CAD $54.30 GB/month
Power Pages authenticated users	CAD $271.40 (100 users/site/month)
Microsoft Copilot Studio	CAD $271.40 (25,000 messages per month)

Power Virtual Agent Pricing

Now, Power Virtual Agents capabilities and features are part of the Microsoft Copilot Studio.

You can use Copilot in Microsoft Dynamics 365 apps to handle a large range of requests, engage with them with simple responses, and resolve issues.

If you are using D365 apps, you can easily create copilots without any need for data scientists or developers.

Power Virtual Agent Licensing Plans:

License Plan	Pricing
Microsoft Copilot Studio	CAD $271.40 (25,000 messages per month)
Microsoft Copilot for Microsoft 365	CAD $40.70/user/month

Concluding Remarks!

Many solutions also offer free trials to check whether they are a good fit for your organization.

If you struggle to select the right Dynamics pricing plan according to the functionality you require, please get in touch with Dynamics Square.

We are a team of 135+ consultants who have a deep knowledge of this solution, helping you to align your budget with the intended functionality.

Moreover, we will also help you with Dynamics 365 solutions implementation to reap the maximum ROI on your investment.

We have been in this industry for more than 14+ years and helped 250+ companies worldwide to unlock their maximum potential. 

Get in touch with our team for instant support or write us an email at info@dynamicssquare.ca.